Trust your instincts. In violence prevention, intuition guides us. Gavin de Becker's words remind us to listen, follow, and communicate our instincts. #SaferWorkplaces #ViolencePrevention #WorkplaceSafety #Intuition #TrustYourInstincts
Resolution Education
Professional Training and Coaching
Bowen Hills, QLD 761 followers
OVA Training | De-escalation Training | Code Black Training | Conflict Resolution
About us
Resolution Education has a highly professional team with over 25 years of experience in adult training and education, specialising in de-escalation, OVA, Code Black training and conflict resolution. At Resolution Education, we believe in a hands-on approach to training that is interactive and empowering to all attendees. We teach practical tools and techniques in de-escalation strategies that have been tried and tested in real-life situations.
- Website
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https://resolutioneducation.com.au/
External link for Resolution Education
- Industry
- Professional Training and Coaching
- Company size
- 11-50 employees
- Headquarters
- Bowen Hills, QLD
- Type
- Privately Held
- Founded
- 2018
- Specialties
- Self Defence Training, Conflict Resolution, Self Defence, Training and Development, OVA Training, Deescalation Training, Difficult Behaviour Training, Personal Safety Training, Tactical Communication, Remote Working Training, and Code Black Training
Locations
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Primary
Get directions
28 Brookes St
Bowen Hills, QLD 4006, AU
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Sydney, NSW 2000, AU
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Melbourne, VIC 3000, AU
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17B Farnham Street
Auckland, 1052, NZ
Employees at Resolution Education
Updates
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Legal professionals, are you facing workplace conflict? 😞 According to the latest report, 73% of female lawyers face workplace bullying in Australian law firms. Constant putdowns and criticism in full view of colleagues with a culture of “put up and shut up.” 'Glaring deficiencies in the legal sector,' so, what are we doing about it? This campaign launched by lawyer, Stefanie Costi highlights the importance of education on challenging workplace behaviour and harassment in all professional and university settings. Check out the news article here: https://lnkd.in/gkwaTipJ
Lawyer Starts Campaign To Stamp Out Workplace Bullying
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Attention schools! Do you need training tailored to your specific challenges? Our holistic approach means we've got you covered whether you're in a mainstream or special school. Practical solutions, structured frameworks, and engaging trainers. Our training programs are comprehensive. Through training, workplace procedures and staff confidence improves. Get in touch today to discuss our training solutions. #WorkplaceSafety #SaferWorkplaces #WorkplaceTraining #DeescalationTraining
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Resolution Education reposted this
I’m happy to share that I’ve obtained a new certification: De-escalation and OVA Training from Resolution Education!
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Amidst escalated behaviours and heightened situations, our capacity to shape our responses becomes the ultimate game-changer. Ready to enhance workplace safety? Reach out today to discuss our training packages where you will learn effective responses for tense situations. #WorkplaceSafety #Deescalation #ViolencePrevention #SaferWorkplaces
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Elevate Workplace Safety with Protective Intervention Training (PIT). Empower your team with the knowledge and skills to foster safe and positive interactions in educational settings. Our Protective Intervention Training (PIT) covers essential concepts, including: ✨ Focus on Safety ✨ Evidence-Based Practices ✨ Effective Communication ✨ Prevention & De-escalation Strategies ✨ Hands-On Intervention Techniques ✨ Post-Incident Support Discover how PIT can enhance workplace safety and productivity. Read more here: https://lnkd.in/gX9MDSMb #WorkplaceSafety #ProfessionalDevelopment #Education #SaferSchools #TrainingAndDevelopment
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Seeking expert guidance on de-escalation techniques, practical strategies, and setting organisational boundaries? Dive into our latest blog post featuring insights from our Senior Trainer, Shane. With a passion for fostering workplace safety and helping others, Shanes shares valuable wisdom to empower your team. Follow the link to learn more. https://lnkd.in/grfP7ayB #WorkplaceSafety #Deescalation #ExpertInsights #ExpertInterview #SaferWorkplaces
4 Strategies to Empower Your Team - Trainer Shane
https://resolutioneducation.com.au
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Resolution Education reposted this
Great training today with Resolution Education. Thank you.
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In our latest blog post, we sat down with Sai, one of our expert trainers, to delve into essential strategies for preventing escalation and successfully de-escalating challenging situations. Sai discusses the importance of empathetic responses, trusting our instincts, and the significant influence of choice and autonomy on individuals. Dive deeper into Sai's insights by following the link: https://lnkd.in/gv9Ni4zb #Deescalation #ExpertInterview #SaferWorkplaces #WorkplaceSafety #Autonomy
Is Giving Choices the Key to De-escalation?
https://resolutioneducation.com.au
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Resolution Education reposted this
The fast food cashier was unfailingly friendly. She smiled, made eye contact, and gave each customer a warm greeting. 25% of customers didn't reciprocate. Here's how those exchanges went: Cashier: "Welcome in! How are you?" Customer: "I'll have ____" Many of those customers treated the cashier with open disdain. Their words and demeanor throughout the interaction suggested they believed the cashier was beneath them. The cashier was steadfast in her friendliness. After each rude customer, she wiped the slate clean. Put a big smile on her face, and gave the next person a warm greeting. I admire her resolute friendliness. It's not easy to be treated rudely and just roll with it. I've seen that rudeness get to people. It wears on them. Rude customers eventually take a toll. Soon, employees begin treating customers rudely, too. Bottom line: Treat customer service employees with kindness. You're helping them (and other customers) more than you know. #ServiceCulture